Terms and Conditions
Welcome to Virtual Imaging Tours, LLC. By booking our services, you agree to the following terms and conditions. Please read them carefully.
1. Licensing Agreement
When you hire Virtual Imaging Tours, LLC, you are purchasing a photography service. All digital media will remain the intellectual property of Virtual Imaging Tours, LLC.
2. Property Readiness
- Photography will begin promptly at your scheduled appointment time.
- Ensure all preparations are completed before your appointment.
- Delays caused by last-minute preparations will incur a minimum $50 fee.
- If you hire the photographer to move or stage items, a $50 fee will apply, subject to the photographer’s discretion.
3. Cancellation Policy
- Less Than 24 Hours: Appointments canceled less than 24 hours before the scheduled time will incur a $50 cancellation fee.
- Upon Arrival: If you cancel upon the photographer's arrival and choose not to reschedule, no refund will be issued. If you reschedule, a $50 trip fee will apply.
4. Payment Terms
- Invoices are issued at the time of photo delivery and are due upon receipt.
- Late payments will incur a $50 fee, plus an additional $5 per day until paid.
5. Photo Recovery
Photos are delivered via a download link and available for the life of your account.
6. Online Hosting
- Commercial 3D/360 Virtual Tours: Hosted for 1 year from the delivery date, with renewal or archiving available for an additional fee. A reminder will be sent 2 weeks before expiration, unless stated otherwise in your individual agreement.
- Residential 3D/360 Virtual Tours: Hosted for 3 months from the delivery date, with optional renewals or customized timeframes available for an additional fee (unless otherwise arranged).
- Google 360 My Business Tours: Hosted by Google for the lifetime of your business.
7. Square Footage Accuracy
Customers are responsible for providing accurate square footage information for the property to be photographed.
By booking services with Virtual Imaging Tours, LLC, you agree to these terms and conditions. If you have any questions, please contact us at 833-610-8877.
